Book an appointment today! 

Privacy Policy

Last updated: July 2024

Ensuring your privacy and safeguarding your Personal Information (as defined below) are paramount to Aquilini (also referred to herein as “we”, “us” and “our”). Our Privacy Policy aligns with all federal and provincial laws in Canada, detailing your rights and our responsibilities in connection with your use of our websites and services.

Your agreement with this Policy is implicit when you access or utilize our Services. To stay current with our practices and to address operational, legal, or regulatory considerations, we may periodically revise our Privacy Policy. The effective date of the Privacy Policy is indicated by the “last updated” date at the top of this page.

What personal information do we collect and use?

“Personal Information” refers to information about an identifiable individual, excluding aggregated data that cannot be linked to a specific person or information excluded under relevant privacy legislation or regulations. Exclusions may encompass publicly available information or specific business contact details. We gather your Personal Information as follows:

  • Directly from you when you access our website and provide your information through our contact forms and cookies.
  • From third parties that you have provided permission to share information with us.

Why and when do we collect your Personal Information?

Your Personal Information is gathered when you schedule an appointment with us or when you enter into a lease agreement. Aquilini specifically collects the necessary personal details relevant to the services you are seeking.

This collection is conducted to facilitate effective communication for appointment scheduling and to ensure the provision of optimal service. In the event of leasing an apartment, additional financial information may be required for processing your request. The utilization of this information is limited to authorized personnel as necessary and is securely maintained for the duration stipulated by law.

Your Personal Information will not be disclosed or shared with third parties unless explicitly authorized by law or with your express consent.

How do we obtain your consent?

We collect, use and disclose your personal information with your consent or as permitted or required by law. If you provide Personal Information about another person to us, we assume you have the consent of that individual to enable us to collect, use or disclose their information as described in this Privacy Policy. If you choose to provide Personal Information to us, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

We will inform you why we need to collect your Personal Information before obtaining your consent. We only collect the Personal Information that is necessary.

Withdrawing your consent

You have the right to withdraw your consent at any time, though this is subject to any restrictions imposed by law or contractual obligations. You also have the option to decline the collection, use, or disclosure of your Personal Information for purposes previously communicated to you. However, its important to note that in certain legal or contractual situations, your consent may be necessary, and choosing not to provide it could affect your ability to access our services. If you have any comments or questions about this Privacy Policy, or wish to withdraw your consent to our use of your personal information for any of the purposes contemplated herein, you may send us an e-mail at Privacy.Officer@Aquilini.com.

Who do we share your Personal Information with?

Aquilini will not share your Personal Information with any third party(ies) other than for the purposes for which it was collected as set out in this Privacy Policy, unless you authorize us to do so. We may share your Personal Information with:

  • Authorized employees of Aquilini and its affiliated companies who require the Personal Information in the fulfillment of their duties including but not limited to the leasing agent, site manager, operation manager and the main office.
  • Third party partners such as our planning system and our residential management program Proprio.
  • Financial institutions

We may also disclose your Personal Information to other entities such as government or law enforcement agencies as authorized by law. We will insist that any such third parties maintain the confidentiality of the Personal Information we provide them and implement appropriate safeguards to prevent its unauthorized disclosure.

How do we protect your Personal Information?

The protection and confidentiality of your Personal Information are of utmost importance to us. We implement comprehensive measures to ensure the privacy and security of your Personal Information. Aquilini personnel are committed to maintaining a vigilant approach to handling Personal Information. Your data is securely stored, whether on or off-site, and access is restricted to authorized personnel only. We disclose your Personal Information to third parties only when required and authorized by applicable law.

Your personal information may be transferred outside your home province and/or Canada. Some of Aquilni’s third party suppliers such as data hosting service providers may be located outside of your home province or Canada. For Quebec residents, this means that your Personal Information may leave Quebec and may be subject to the laws of those jurisdictions.

We take all necessary steps to ensure that our affiliates and third-party suppliers comply with all applicable laws and maintain rigorous safeguards to protect your Personal Information whenever it is stored or used. If we learn of a data breach, we will inform you and the relevant authorities of the occurrence of the breach in accordance with applicable law.

Your Online Privacy

You should also be aware that when you visit our websites, we automatically collect certain usage data, such as the number of visitors we receive or what pages are visited most often. This data helps us to understand and improve the usefulness of the information of our services.

Cookies and other technologies

To enhance your browsing experience on our site, we use ‘cookies’ to gain insights into how you navigate our websites. You have the option to decline the use of cookies when you enter our website. Please be aware that declining the use of cookies may limit your access to the full functionality of this website. For more information see our Cookie Policy.

Data storage

We may engage third-party service providers, such as wpengine, to host the website or specific segments thereof, including on cloud-based platforms, and to handle the transfer, storage, and processing of data in Canada or any other jurisdiction where we or our third-party service providers have facilities. The website is hosted in the United States on wpengine.

Data hosted in this manner may be subject to the applicable local laws of the respective jurisdiction and may be accessible to law enforcement and national security authorities within that jurisdiction. Hosting services and data associated with or stored on the website may be situated on servers and in data storage centers beyond the geographical boundaries of your province and/or Canada, and they may be governed by the local laws of the jurisdiction where these storage centers are situated. By using this website, you provide your consent for us to retain such third-party service providers, including wpengine in the USA, for hosting the website or specific portions (including on the cloud) and for the transfer, processing, and storage of data in Canada and the USA.

Accessing Your Personal Information

You have the right to request a copy of your Personal Information that Aquilini holds by submitting a written request to the address provided below. If, upon receiving the file in relation to your Personal Information, you discover inaccuracies, you are entitled to request updates or corrections.

Retention of Your Personal Information

Aquilini will retain your Personal Information for the duration necessary to fulfill the purposes for which it was collected and to comply with legal and contractual obligations. Once the objectives for collecting your Personal Information have been accomplished, your Personal Information will be deleted in accordance with our data retention policies.

Personal Information of Minors

We take our responsibilities to our younger patrons seriously. In addition to the steps we take to safeguard the privacy and integrity of personal information submitted by adults, we adhere to the following principles and practices regarding personal information of children. If you live in a country in the EU/EEA, you must be at least 16 years old to use websites or such greater age required in your country to register for or use our websites. If you live in any other country except those in the EU/EEA, you must be at least 13 years old to use our websites or such greater age required in your country to register for or use our websites. If you live in Quebec, you must be at least 14 years old to use our websites, unless you receive the consent of a parent or legal guardian. In addition to being of the minimum required age to use our websites under applicable law, if you are not old enough to have authority to agree to this Privacy Policy in your country, your parent or guardian must agree to this Privacy Policy on your behalf.

Contact us

If you have questions or comments in relation to this Privacy Policy or your Personal Information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, please contact our Privacy Officer at: Privacy.Officer@Aquilini.com

Privacy Officer
89 West Georgia Street
Vancouver, BC
V6B 0N8 Canada

 

COOKIE POLICY

Last updated July 15, 2024

This Cookie Policy explains how Aquilini (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognize you when you visit our website at  https://ilotapparts.com (“Website“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. For more information in relation to personal information, please see our Privacy Policy.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our websites. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first and third party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name: rc::a
Purpose: Used to track and analyze user behavior to distinguish humans from bots or automated software.
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy
Type: html_local_storage
Expires in: persistent

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Name: _ga_#
Purpose: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider: .louer-lesetoiles.ca
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 days

 

Name:  _ga
Purpose: Records a particular ID used to come up with data about website usage by the user
Provider: .louer-lesetoiles.ca
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 days

 

Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider: .louer-lesetoiles.ca
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: less than 1 minute

 

Name:  _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .louer-lesetoiles.ca
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 23 hours 59 minutes

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: _gcl_au
Purpose: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Provider: .louer-lesetoiles.ca
Service: Google AdSense View Service Privacy Policy
Type: http_cookie
Expires in: 2 months 29 days

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following links in relation to the most popular browsers contain information about how to manage cookies on those browsers:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without you being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this Website and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at: Privacy.Officer@Aquilini.com